A new digital home for the Landscape Institute

Supporting your professional journey

Welcome to the LI’s new digital home. This is where you’ll find everything you need to navigate the transition to your new website and tailored member platform, My LI. Here, you can learn what’s changing and what you need to do, explore the benefits, and access all the resources you need to get started.

We’re taking a phased approach and not expecting the system to work perfectly from day one. We’re relying on feedback from you, our members, to help us continuously improve the system and build our new digital home together.

Let us know your thoughts, ideas and improvements.

What you need to do

1. Reset your MyLI password here. You won’t be able to log into your account unless you do this. If you can’t remember the email you used when you created your MyLI account, please get in touch at membership@landscapeinstitute.org.

2. Sign in here, following these instructions if you experience problems.

3. Update your new, personalised MyLI with your up-to-date details and communication preferences. This is vital for getting the most from your LI membership and for ensuring your Directory listing, on the front page of our website, is accurate.

4. Learn more about what to expect and find resources to get started further down this page. 

5. Let us know any problems you encounter at newdigitalhome@landscapeinstitute.org.

Reset your MyLI password now

To sign into MyLI and update your profile and preferences, you will first need to reset your password.

A phased approach​

Over the next six months we’ll be phasing in the components of our new digital home. We’re not expecting the system to work perfectly from day one – we want feedback from members. A phased approach allows us to test, act on this feedback and improve the system.

What you need to do

  • Watch the guidance videos in the resources section below.
  • Reset your password here and then sign into My LI
  • Update your profile and preferences* **. This is vital for getting the most from your LI membership and the start of a tailored service from the LI. 
  • Provide feedback:
*Please note, you will need to update your My LI profile again with your professional skills and interests in phase two. 
** Please note, CPD management will not be available on My LI until phase two, so please continue to log your CPD manually until this feature is launched. 

New features and benefits

Sign in once and access everything you need. One login gives you seamless access to all your authorised areas, making every interaction quicker and more efficient.

Tell us what news and updates you want from the LI – from policy updates, to technical resources, to Branch events – for a tailored service.

Update your details and manage your LI membership and renewals anytime, anywhere, with greater independence and flexibility to support your professional growth.

Easily make online payments for renewals, events, and publications, tracking your purchase history in one place. Streamlined, reliable systems make every transaction faster and simpler.

Volunteers can access papers, minutes, and resources in one dedicated space, making collaboration simpler and helping focus collective expertise on delivering greater impact. 

Branches can more easily communicate with members in their area, manage committee meetings, and enjoy a fresher presence on the LI website. 

Whether you’re a newly qualified apprentice or considering Fellowship, progress your career to the next level by managing all your membership applications on My LI.

The Landscape Institute Directory of landscape professionals helps you promote your services. As a member or Registered Practice, update your profile in the ‘My Directory’ area of MyLI to increase your visibility and connect you to a wider professional network.

Look forward to new functionalities being launched in the future, offering new ways to enhance your Directory profile and promote your practice. 

From February 2026

What you need to do

  • Explore the new features
  • Sign into MyLI and update your account with your professional skills and competencies for tailored CPD and career opportunities.
  • Provide feedback on your experience of our new digital home:

New features and benefits

Update your account with your professional skills and competencies for tailored CPD offerings, opportunities to provide expertise, and develop your career.

Manage LI and Branch event bookings from My LI; view schedules, register, and track attendance with automatic CPD updates, creating a connected experience across national and regional activities.

Manage your Pathway to Chartership through My LI with structured guidance, resources, and mentorship that support your independence and professional development.

Record and track your CPD activities quickly and accurately, ensuring your professional development remains up to date and aligned with your goals.

As a Registered Practice, you’ll be able to promote your projects in our new case study library to showcase excellence in landscape practice, supporting shared learning and enhancing the profession’s profile.

The Landscape Institute Directory of landscape professionals helps you promote your services. Your listing will benefit from improvements as we launch new features, such as linking to case studies and career opportunities. 

From Spring 2026.

What you need to do

New features and benefits

Connect with fellow members and engage in peer-to-peer discussion, helping to build an inclusive, connected professional community.

Support and resources

Watch these instructional videos to guide you through the new features. This library will be added to as new features and functionalities are launched. 

Watch now!

6 Videos

Your questions answered

What do I need to do when the system goes live?

Reset your password, sign into MyLI, and update your account data, including professional expertise and communication preferences. Doing this will populate the new database and will be vital for enabling us to give you the tailored support you need.

What is our new digital home?

A new digital platform that includes a new website, new My LI platform, and a new customer relationship management system (CRM). In future this will also be the platform for LI Campus, Pathway and CPD monitoring and event bookings and a new communities platform.

Why is the LI launching a new digital home?

The LI is a service-led organisation, but our current systems are not fit for purpose. Our new digital home is about delivering greater value for members and partners by improving our services and streamlining processes, enabling better and more targeted communication.  

Our new digital home will help us to deliver impact across each of our strategic outcomes – Essential, Expert and Inclusive – to connect people, place and nature, now and in the future. 

Our new digital home is about making LI communities more connected and collaborative and putting members at the heart of the LI.  

How will our new digital home benefit members?

Essential  

Better decisions and opportunities: integrated, reliable data from the new CRM informs strategy, improves efficiency, and helps the LI promote the profession. 

Sharper organisational focus: the digital home enables the LI to focus our resources on supporting our members.  

Simpler, faster interactions: streamlining services allows members and staff to focus on delivering impact with improved communication. 

Expert 

Greater independence: seamless self-service for joining, renewing, booking events, volunteering, and managing CPD to support professional growth. 

Personalised experiences: all members, regardless of location or career stage, will have a personal experience of the LI’s ecosystem of tools. 

Enhanced member insight and engagement: the new CRM will enable the LI to respond quickly to member needs and support professional development. 

Inclusive  

Inclusive access: the brand, website, and user interface are all designed to make the LI more accessible to all. 

Connected membership: The new system will integrate with LI branches allowing members a seamless relationship with the LI nationally and regionally.

Tailored communications: the ecosystem of tools connects members to the most relevant communications, events, and career opportunities.  

Be part of the journey: By sharing your preferences and feedback, you will help shape tools that are easier to use, connect you with peers, and support your professional growth. Together, we’ll build a platform that works for all members.

How will our new digital home benefit Branches?

In Phase 1, Branches will be able to:

  • Communicate more easily with members in their Branch area
  • Better manage Branch committee meetings, by setting up meetings and sharing papers directly through MyLI
  • Have an updated and fresher Branch presence on the new LI website

In Phase 2, Branches will be able to:

  • Organise and manage Branch events directly through MyLI

In Phase 3, Branches will be able to:

  • Better communicate and engage with members directly through our new communities module, allowing Branch members to get more involved in Branch activities
How will our new digital home be launched?

We’ll be phasing in the components of our new digital home between now and June 2026, offering tailored support at every stage. We’re not expecting the system to work perfectly from day one and a phased approach allows us, to test, act on this feedback and improve the system. 

Our new digital home will be the result of an ongoing process of development, testing, feedback and support. We’ll be relying on feedback from across the membership to help continuously improve the system in the months and years ahead.  

What is My LI?

My LI is a secure online platform where registered users can access personalised services, manage their account, view exclusive content, book events, and interact with the community.

Do I need to be an LI member to register to My LI?

No, MyLI is a platform for members and non-members alike.

How can I access my CPD records?

CPD management will be available to access from launch phase two.

How do I register to use the My LI platform?

Click on the ‘Sign Up’ button on the top right of the homepage and follow the instructions to create your account. You’ll need a valid email address to activate the account.

Is my personal data safe during the migration?

Yes. We use industry-standard encryption and security protocols to protect your data. Your information is never shared without your consent.

What if I notice a discrepancy in data?

We are currently addressing overall data as part of the comprehensive data migration and cleansing initiative. Any discrepancies are scheduled for remediation in the coming weeks to ensure data integrity and consistency across all systems.

What guidance will the LI be providing to help me navigate the new system?

The LI will be providing video tutorials, guides and drop-in sessions to support members navigating the new system.

What should I do if I need more help and support?

Contact newdigitalhome@landscapeinstitute.org or call 0330 808 2230.